Email us: support@themidnightalchemist.com, from the address linked to your account. Tell us your phone model and what you expected to happen.
If you signed up with Google, choose Continue with Google. If you use email, you can reset your password from the sign-in screen. If a confirmation email has not arrived, check your spam folder before writing to us.
Each day the app writes three short Rituals for you: Morning, Midday and Evening. They are text. You can read a Ritual on screen, or choose Listen with your phone’s voice and your phone’s own speech voice reads it aloud. The app does not save that audio. If your phone has no speech voice for the language, the Ritual stays as text.
Opening a Ritual again on the same day shows the same Ritual. It does not write a new one.
Voice Signature is not included. The app does not copy your voice.
The Saved tab keeps your Journal entries. New Rituals are text and are not stored as recordings, so they do not appear in Saved. If you have Ritual recordings from an earlier version of the app, they stay in Saved and you can still play them.
You can type a Journal entry or speak it. A spoken entry is sent to OpenAI to be turned into text before you save it. When you save it, both the text and the recording are kept with the entry in your account.
The app is sold through Google Play. Before you buy, Google Play shows the price, any free trial your account is eligible for, and the renewal terms. Google Play takes the payment; we never see your card details. Refunds are handled by Google Play under its refund policies.
To cancel, open Google Play, then Payments and subscriptions, then Subscriptions. You can also choose Manage subscription on the app’s Subscription screen. You keep access until the end of the period you have paid for. If you paid and the app does not show your access, try Restore purchases on the same screen, then email us with your Google Play order number.
In Settings → Privacy and Your Data you can turn off personal reflections. The app then stops sending what you write or say for AI processing and moves to limited mode. Soundscapes, reminders, crisis support, Saved, a small library of pre-written Rituals, Settings and your privacy controls keep working. Turning this off does not cancel a Google Play subscription. If you want your data erased, delete your account (below).
To delete one Ritual, open it and choose Delete This Reflection. The app has no button for deleting a single Journal entry; deleting your account removes them all. To delete everything, open Settings → Delete My Account and All Data. The account deletion page explains what is erased, what is kept and why, and how to delete without the app. Deleting your account does not cancel a Google Play subscription.
To get a copy of your data, open Settings → Privacy and Your Data → Get a copy of my data. We prepare it in the background, and once your copy has been prepared you can download it in the app for up to 7 days. You can change your name and photo from the edit button on the Settings screen.
For any other request about your information, email support@themidnightalchemist.com. We check that the request comes from the account holder and respond as required by law.
3Men Pty Ltd (ABN 83 678 873 839)
Level 1, 63–73 Ann Street, Surry Hills NSW 2010, Australia
support@themidnightalchemist.com
The Midnight Alchemist is a self-reflection and wellness practice. It does not provide medical, psychological or crisis care. If you are in crisis, contact your local emergency services or a crisis line such as Lifeline (13 11 14 in Australia) or the 988 Suicide & Crisis Lifeline (call or text 988 in the United States).